Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website (including republication on another website)
- sell, rent or sub-license material from the website
- show any material from the website in public
- reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose
- edit or otherwise modify any material on the website
- redistribute material from this website, except for content specifically and expressly made available for redistribution, such as our newsletter.
- Where content is specifically made available for redistribution, it may only be redistributed
Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
Restricted access
We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. We may disable your user ID and password in our sole discretion without notice or explanation.
User generated content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
We reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.
Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of such content on, our website.
Limited warranties
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations and exclusions of liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Variation
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Exclusion of third party rights
These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
Entire agreement
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
These terms and conditions were made using an SEQ Legal precedent created for http://www.template-contracts.co.uk
Payment & Booking Terms & Conditions – onefifty fenchurch – TE FENCHURCH OPCO LIMITED
By completing payment via this link, you confirm that you have read, understood, and agree to the following terms and conditions:
Contracting Party
Your booking is made with TE FENCHURCH OPCO LIMITED (the “Hotel”, “we”, “us”, or “our”), which operates onefifty fenchurch.
Booking Confirmation
- Your reservation will be confirmed upon successful receipt of payment.
- A confirmation email will be issued upon completion of the transaction.
- The booking details (including stay dates, rate type, and room type) will be as specified in your reservation confirmation.
Payment Terms
- Full prepayment is required at the time of booking via the secure payment link.
- Payments are processed via our payment provider (Adyen N.V.) using secure encryption.
- By making payment, you confirm that you are the authorised cardholder or have permission from the cardholder.
- The total amount charged corresponds to the agreed accommodation and any additional services specified at the time of booking.
Merchant Descriptor
Your card statement will show a charge from “TE FENCHURCH OPCO LIMITED” or a similar descriptor related to onefifty fenchurch.
By completing this payment, you acknowledge and accept this descriptor and agree that it relates to your accommodation booking.
If you do not recognise the charge, you agree to contact the hotel directly before raising a dispute with your card issuer.
Rate Types & Cancellation Policy
5.1 Non-Refundable Rates
• All non-refundable bookings are fully prepaid at the time of booking.
• In the event of cancellation, modification, or no-show, 100% of the booking value is non-refundable.
5.2 Flexible Rates
• Flexible bookings may be cancelled free of charge up to 24 hours prior to arrival.
• For cancellations made after this deadline, or in case of no-show, the full stay will be charged.
• Where prepayment has been taken, refunds (if applicable) will be processed back to the original payment method.
Amendments
- Any amendments to your booking are subject to availability and rate differences.
- Changes to non-refundable bookings may not be permitted.
- Please contact the hotel directly for any amendment requests.
No-Show Policy
- If you fail to arrive on the scheduled check-in date, your booking will be treated as a no-show.
- In such cases, the full booking amount will be retained, and the reservation may be cancelled.
Proof of Stay / Service Delivery
- By completing payment, you acknowledge that the hotel will provide the agreed accommodation services on the specified dates.
- A valid reservation confirmation, payment record, and check-in/check-out records (including system logs and registration details) shall constitute sufficient evidence of service provision or availability of service.
- In the case of a no-show or late cancellation, the reserved accommodation is considered made available and contractually fulfilled, and charges remain valid.
- You agree that failure to utilise the booked services does not constitute grounds for a refund where the applicable rate conditions (including non-refundable or cancellation deadlines) have been applied.
VAT and Taxes
- All rates are inclusive of Value Added Tax (VAT) at the prevailing UK rate unless explicitly stated otherwise.
- TE FENCHURCH OPCO LIMITED reserves the right to adjust rates in the event of changes to VAT or other applicable taxes imposed by the UK government.
Chargebacks, Fraud & Payment Disputes
- By completing payment, you agree not to initiate a chargeback or payment dispute without first contacting the hotel to resolve the matter.
- Any fraudulent transactions or chargebacks may be subject to investigation and recovery actions.
- We reserve the right to provide booking details, transaction data, IP address information, confirmation records, and communication logs to our payment provider (Adyen) and issuing banks to contest illegitimate disputes.
- You acknowledge that these terms and conditions form part of the contractual agreement and may be used as evidence in dispute resolution.
Guest Responsibility
- You agree to provide accurate and complete information at the time of booking.
- You are responsible for complying with all hotel policies, including check-in requirements and identification.
Liability
- Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
- Subject to the above, the hotel’s total liability shall be limited to the total value of the booking.
- The hotel shall not be liable for any indirect, consequential, or economic losses.
Force Majeure
- The hotel shall not be liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to acts of God, government restrictions, strikes, or other unforeseen events.
Data Protection
- Personal data will be processed in accordance with applicable UK GDPR and data protection laws.
- Payment data is processed securely by our payment provider (Adyen) and is not stored by the hotel.
Governing Law
- These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Details
For any questions regarding your booking, please contact:
onefifty fenchurch
150 Fenchurch Street
London
EC3M 6BB
E-mail: reservations@onefiftyfenchurch.com
Telephone: +44 (0)20 7101 8150
